Note: This grading standard applies only to COPPELL Warehouse.
NEW
1. Device has never been inserted with a SIM card for data usage.
2. No visible cosmetic defects.
A+
1. Minimal scratches and scuffs.
2. Water indicator not discolored (may be missing).
3. Fully functional (passed all executed functional tests).
4. CPNI (Customer Proprietary Network Information) cleared (data wiped).
A
1. Minimal scratches and scuffs.
2. Water indicator not discolored (may be missing).
3. No functional testing performed.
4. CPNI cleared (data wiped).
A-
1. Minimal scratches and scuffs.
2. Water indicator not discolored (may be missing).
3. May have one or multiple functional defects.
4. CPNI cleared (data wiped).
B+
1. One or multiple light scratches of varying length.
2. LCD/Touch screen has no cracks, but may have minor chipping.
3. Possible cracks on front or rear camera lens.
4. Water indicator discolored.
5. Fully functional (passed all executed functional tests).
6. CPNI cleared (data wiped).
B
1. One or multiple light scratches of varying length.
2. LCD/Touch screen has no cracks, but may have minor chipping.
3. Possible cracks on front or rear camera lens.
4. Water indicator not discolored.
5. No functional testing performed.
6. CPNI cleared (data wiped).
B-
1. One or multiple light scratches of varying length.
2. LCD/Touch screen has no cracks, but may have minor chipping.
3. Possible cracks on front or rear camera lens.
4. Water indicator not discolored.
5. May have one or multiple functional defects.
6. CPNI cleared (data wiped).
C+
1. LCD/Touch screen, back housing, or glass may have deeper scratches (including fingernail/tool marks).
2. Moderate chipping or dents are acceptable.
3. Water indicator not discolored.
4. Fully functional (passed all executed functional tests).
5. CPNI cleared (data wiped).
C
1. LCD/Touch screen, back housing, or glass may have deeper scratches (including fingernail/tool marks).
2. Moderate chipping or dents are acceptable.
3. Water indicator not discolored.
4. No functional testing performed.
5. CPNI cleared (data wiped).
C-
1. LCD/Touch screen, back housing, or glass may have deeper scratches (including fingernail/tool marks).
2. Moderate chipping or dents are acceptable.
3. Water indicator not discolored.
4. May have one or multiple functional defects.
5. CPNI cleared (data wiped).
D
1. Multiple areas show excessive damage, and LCD/Touch screen may have cracks.
2. Missing small components such as side buttons, fingerprint sensor, speaker, flex cables, front camera, sub-board, camera/flash lens, or internal mechanical parts (excluding display,
motherboard, front/rear cameras, housing, and battery).
3. No obvious corrosion, but water indicator may be discolored.
4. No functional testing performed.
5. CPNI cleared (data wiped).
CPO
1. No functional defects found.
2. Main visible area (display) may contain minor defects.
3. Cover, housing, corners/edges, and back may have limited minor defects.
4. Cosmetic condition may range from A to C grades, but device has passed full functional testing.